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Review of Home Insurance

Submitted by Negative Reviews Are Not Needed
Review Added: 16/8/2011 - Visitor Rating: 1.73 1.73 (11 votes)

Review Categories:
Home Insurance

Customer Review Comments:

Any negative reviews of this company are not deserved. The sales and renewal staff try their best, with an over flooded market and with small minded people based on the net it does not make their job any easier.

The team will find the best insurance company for you and will offer help and support as far as is needed.

So give this company a chance. They are a small company trying thier best!!

The web highlights more negative reviews than positive.

Also, 20m away from a brook but 70m high, YOU ARE STILL ONLY 20m AWAY! Thank you!

Good Points: The Team
Bad Points: The Reviews
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? No
Recommended? Yes

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They may be small, but they still have an obligation to comply with the regulations - they send personal information out by unsecure email (I ended up woith someone elses details, and had I been a criminal, had enougth information there to commit identity theft!). They have no privacy notice on their site - a breach of the data protection act, they use unsecure US firms to send emails, and they make unsubstantiated claims on theor website that are non compliant with the FSA regulations.
Comment by Samantha Jones
Date: 21/6/2012

I have been trying to contact this company for renewal and tried both renewal and new customer numbers. I gave up after being on hold for 32 minutes. If thats for renewals, I dread the thought of a claim.
Comment by Kevin
Date: 2/3/2012

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The comments in this review are the opinion of Negative Reviews Are Not Needed and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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