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Review of iBuyeco Car Insurance

Submitted by Fuzzyb
Review Added: 10/6/2011 - Visitor Rating: 0.00 (0 votes)

Review Categories:
Car Insurance

Customer Review Comments:

What a mistake. They have their own rules and don't make it clear what they are when applying for insurance. They make it clear enough after you've signed up though, and guess what? There's no get-out option, so you're completely screwed.

My son's £500 (the first review said £5,000 - it wasn't) Corsa van was bad enough to start with at £2,000 for the year, but went up to over £5,000 in the first month, because 'their rules' state they don't accept certain types of no claims discount evidence. And they never chased for that evidence, preferring to advise that as it hadn't been provided they were increasing the premium to £5,056.00. When it was provided, they then advised that it wasn't suitable, so we provided further evidence; still not suitable. We withheld payments to get the policy cancelled and now they're threatening all sorts, including sending debt recovery agents (heavies) around to knock on my door. They can't honestly expect me to pay well over £2,000 cancellation fee, surely.

We paid the insurance for the period the cover was live at the original quoted rate and not a penny more. There's no chance of them getting anything else.

Good Points: What good points?
Bad Points: The fact that they're able to sell insurance through comparison websites, who should surely be vetting their providers?
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

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All comments in this review are the opinion of Fuzzyb and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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