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Review of Dog Insurance

Submitted by Joanne Vincent
Review Added: 9/6/2011 - Visitor Rating: 4.80 4.80 (5 votes)

Review Categories:
Pet Insurance

Customer Review Comments:

I took this policy out aprox Sept 2009 and in Jan 2010 my dog ate an ibruprofen tablet and was seriously ill. She had to be admitted to an emergency vet on a Sunday, stay over night and then be taken to her normal vet on the Monday. The vet bill was substantial, however paid out no questions asked within their 90 day period.

In December 2010 I was told my Westie had diabetes and had to be on insulin for the rest of her life twice daily, unfortunately we have not yet been able to regulate her sugar levels and she has been in and out of the vets on a regualar basis costing a significant amount of money.  Once again the insurance has paid out no questions asked.

Due to being diabetic she now has cateracts in both eyes and again the insurance company have reasured me they will pay out.

I have to say that for the small amount I pay for this policy they are amazing and I hope continue to be so.

I will always recommend

Good Points: Customer service and policy cover
Bad Points: 90 day pay out, some vets do not like this
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

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The comments in this pet insurance review are the opinion of Joanne Vincent and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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