UK Insurance Index Insurance2go Mobile Phone Cover
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Home & Property
Insurance Brokers
Life & Protection
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover

review categories REVIEW CATEGORIES
Car & Motor
Insurance Companies
Life Cover
Pet & Animal

article categories ARTICLE CATEGORIES
Car & Motor
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News

Review of Policy Administration Service Mobile Phone Insurance

Submitted by Vince Edwards
Review Added: 10/3/2011 - Visitor Rating: 1.86 1.86 (7 votes)

Review Categories:
Mobile Phone Insurance

Customer Review Comments:
After 9 years I have just discovered that I have been paying £7.99 a month for phone insurance I didn't know I had. I only discovered this when my bank pointed out that the direct debit entry 'policy admin serv £7.99' was a mobile phone insurance. This is hardly a descriptive name for a mobile phone insurance. To make it worse I have never received any paper work, like annual reminders, since 2002.

Most folk have busy lives and could easily miss something like this if their insurance company just rolls the direct debit forwards without an annual review.

Right now we are in the process of making a formal complaint via the Financial Ombudsman. PAS have offered us back 3 years worth of payments as a gesture of good will. No chance we are aiming to get £650 or more back.

Good Points: None
Bad Points: Unethical
Customer Service Rating: 2/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

See all Policy Administration Services reviews

Add your Policy Administration Services review

comments about this review

Comments about this review:

 Add a Comment

Yep exactly the same for me, 7.99 since May 2008. Contacted PAS they are getting hold of DD meanwhile I am writing to FO.
Comment by Shelley
Date: 20/10/2011

I've just realised the same thing - I cant believe they are allowed to do this!!! Please can you let me know what happened following this??
Comment by Andy
Date: 10/10/2011

Wow just had a call from my bank too about exactly the same thing dont even know yet how long my policy goes back. Can you give me some advise on what to do next
Comment by Nic
Date: 5/5/2011

share this review

Share this review:

rate this review

Rate this review:

Please rate this review of Policy Administration Service Mobile Phone Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Vince Edwards and do not represent a positive or negative judgement by UK Insurance Index of the mobile phone insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Helpucover Gadget & Mobile Phone Cover
MyGadgetBuddy Gadget Insurance
TalkCover Mobile Phone Insurance
Mobile Phone Protect Insurance

latest reviews LATEST REVIEWS
Insurance2go Mobile phone insurance (iphone)
Tesco Mobile Phone Insurance
Geek Squad Mobile Phone Insurance
JS Insurance Iphone Cover
Lifestyle Services Group Mobile Phone Insurance

latest articles LATEST ARTICLES
Are you covered and don't realise it?
Don't Just Accept Your Car Insurance Renewal Quote
Five Steps to Cheap Car Insurance Premiums
A Way to Save Money on Your Car Insurance

Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2018 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at