UK Insurance Index
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Home & Property
Insurance Brokers
Life & Protection
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover

review categories REVIEW CATEGORIES
Car & Motor
Insurance Companies
Life Cover
Pet & Animal

article categories ARTICLE CATEGORIES
Car & Motor
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News

Review of Bennetts Motorcycle Insurance

Submitted by Lori
Review Added: 30/11/2009 - Visitor Rating: 5.00 5.00 (2 votes)

Review Categories:
Motorcycle Insurance

Customer Review Comments:

I've never felt compelled to write a review for anything, but on this occasion I feel it's important for fellow motorcyclists to stay well clear.

I'll list a few of my gripes for ease of comprehension:

  • Customer service: Woeful. Having spoken to many of their representatives, I've had to conclude that they are without doubt the rudest, most unhelpful "Customer Service" specialists I have ever had the displeasure of communicating with. Blunt, unapologetic for their various cock-ups and unfriendly. Most of calls were never logged, which meant no records of previous requests.
  • Administration: Inept. I received 3 copies of my policy (on 2 different occasions). Other important letters never arrived and I had to call repeatedly to understand what was going on. As most of my calls haven't been logged, it meant re-inventing the wheel every time.
  • If you pay by direct debit (which I suppose applies to 90% of people), expect to be charged a pretty hefty premium. As they use a separate credit agency for such transactions, you will be sent various letters etc... rather than a consolidated policy/payment.
  • The coup de grace: Having closed my policy early, I received a letter from a debt collection agency 4 months later, stipulating that the heavies will be round if I down pay a certain amount. This was the first I heard of the debt and no previous letters had arrived explaining a balance (to the credit company) was outstanding.

Good Points: None
Bad Points: Customer Service; total pricing; administration; general lack of professionalism; unpleasantness
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

See all Bennetts Motorcycle Insurance reviews

Add your Bennetts Motorcycle Insurance review

comments about this review

Comments about this review:

 Add a Comment

share this review

Share this review:

rate this review

Rate this review:

Please rate this review of Bennetts Motorcycle Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Lori and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Autonet Motorcycle Insurance - Britain's cheapest bike cover guaranteed* - compare 30 motorcycle insurance providers
QuoteZone - compare over 30 bike insurers
AA Motorcycle Insurance

latest reviews LATEST REVIEWS
Adrian flux Motorbike
Ebike Motorcycle Insurance
Carole Nash Motorbike Insurance
Groupama Motorcycle Insurance
Ebike Motorcycle Insurance

latest articles LATEST ARTICLES
Getting the best value GAP insurance
Protection insurance firm warns of policy confusion
Insurers pressure customers to take bargains while they can
Flood insurance talks still unsettled
Speed awareness courses have hidden cost

Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2018 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at