Customer Review Comments:
We paid for Insure and Go's "Gold" service and paid extra for medical conditions.
When we were stuck in Egypt they gave no help at all, not even contributing to medicine. They claimed their underwriters in effect prevented them paying out and advised us to take it up with them. We did and they said it was Insure and Go's decision.
When they took the premium they were fast, efficient and friendly, when it came to a claim (the first I've ever made), they were rude and unhelpful.