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Home >> Car Insurance Reviews >> NIG Comprehensive Car Insurance

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Review of NIG Comprehensive Car Insurance

Submitted by Iris Anthony
Review Added: 6/7/2007 - Visitor Rating: 4.87 4.87 (8 votes)

Review Categories:
Car Insurance

Customer Review Comments:

I was an NIG customer for two years and this company treated me appaulingly. I was involved in a car accident which was not my fault and I had to put a claim in for damage to my vehicle.

NIG failed to obtain an admission of liability for me despite the other driver running into my vehicle from behind when I was stationery. I had to rely on my own solicitor which I privately instructed and who was able to quickly obtain an admission of liability for me. NIG also failed to reply to my letters and failed completely to keep me informed throughout my claim or to make any efforts on my behalf.

Worse still following my complaints they then decided to try to avoid any potential liability by declaring my policy void at inception as the vehicle log book was not registered in my name. They had processed an accident a year before with the same log book details.

They were low cost but I received appauling service, rude correspondence and the only effort that they made was to try to welch out of any liability or responsibility.I would not reccomend this insurer to my worst enemy.

Good Points: None utterly appauling
Bad Points: Lots
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

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I too had a very similar situation with NIG. Nearly 2 years on my current insurer informed me that NIG have still not settled my claim which is showing as my fault on the MID. The motor repairer they insisted I use did not repair my car properly and they and NIG got out of some of the repair work. I would never insure anything with NIG again.
Comment by Anne Grovestock-Thompson
Date: 28/12/2008

I also agree!! NIG are rubbish, I had building and contents with them. Don't bother with NIG pay that little bit extra for a better insurer.
Comment by taylor
Date: 20/8/2007

I agree with this customers views of NIG. I would not recommend them to my worst enemy. TAKE NOTE NIG!
Comment by Florence Wilkinson
Date: 4/8/2007

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All comments in this review are the opinion of Iris Anthony and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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