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Home >> Car Insurance Reviews >> Warranty Direct Extended Car Warranty

Write a Extended Car Warranty Review Write a Car Insurance Review

Review of Warranty Direct Extended Car Warranty

Submitted by Eileen
Review Added: 26/4/2008 - Visitor Rating: 3.37 3.37 (8 votes)

Review Categories:
Car Insurance

Customer Review Comments:

I took out a Warranty Direct gold policy on the 19th January. The process was simple - after buying the policy a second consultant confirmed all the details of the policy with me, making sure all my details were correct and the policy information that had been given to me was correct. The policy documents arrived 3 days later as promised. My Vauxhall Omega V6 had 50,000 miles on the clock and the policy cost me £325.

On the 3rd of May my car developed a knocking sound from the front and I took the car into a local dealer (one of WD's approved garages). It turned out to be the bushes on the lower suspension arms that had failed - the garage could not replace the bushes and Warranty Direct agreed to replace the arms at a cost of £463.

WD paid the garage directly for the work and my car was back on the road.  My comment to Warranty Direct - Just keep up the good work.

Good Points: Easy claims process
Bad Points: None
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

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All comments in this review are the opinion of Eileen and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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