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Review of Fone Safe Mobile Phone Insurance

Submitted by Bryan Jones
Review Added: 4/8/2006 - Visitor Rating: 4.75 4.75 (4 votes)

Review Categories:
Mobile Phone Insurance

Customer Review Comments:

I insured my upgraded mobile phone on advice of t-mobile stating that Fone Safe's policy was great (in fone safes words). Lost, Stolen, Damaged all sounded really good. I had the misfortune of having my mobile stolen from my workplace office (i work in a retail outlet) on trying to make an honest claim my claim had to be declined as i had left my phone in a public building unattended !!! According to the police the perpertrater had tresspassed as my office is classified as a private area. I appealed to no avail and to this day I have not received a letter stating why my appeal was denied !!!

What does their insurance cover I ask ??

Good Points: Absolutely none
Bad Points: Fonesafe insurance
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

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comments about this review

Comments about this review:

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Contact watchdog I have and if they get enough people they will feature them
Comment by steph
Date: 25/7/2009

Absolutely terrible company. I will never take out insurance again with this company and I am stopping my payments on Monday.
Comment by Jane Brookes
Date: 30/5/2009

Fone safe is an awful unhelpful company. I payed 8.95 a month cover for full damage and when my phone got water damaged they declined!!!!!!!!
Comment by tc
Date: 2/10/2008

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The comments in this review are the opinion of Bryan Jones and do not represent a positive or negative judgement by UK Insurance Index of the mobile phone insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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